QUALITY ASSURANCE 

1)       Quality Policy Statement

RPM Engineers Sdn. Bhd. aims to continually improve the quality management system effectiveness to consistently produce and deliver Reports, Drawings, Plans and Proposals that :

 

1. Meet Client's Terms of Reference and Need Statements;

2. Are prepared by qualified experienced and skillful team;

3. Are based on verified data and information as well as justified assumptions;

4. Conform to local and international standards, specifications, best practies, rules and regulations;        and

5. Are checked and endorsed by Professional Engineers and Qualified Persons.

2)        ISO 9001:2015 Certification

In line with its commitment towards quality management system, RPM has been certified to ISO 9001 standards since 2008 and has recently upgraded to ISO 9001:2015. Our Quality Policy Statement focuses on delivering high quality works and products to achieve customer satisfaction. We also strive to continuously improve our delivery system.

3)       Quality Environment System (5S)

To create conducive and vibrant working culture RPM has adopted and has been certified to Quality Environment System (5S) since 2011.

4)       Health, Safety and Security Policy Statement

RPM Engineers Sdn Bhd is committed to providing a healthy, safe and secure working environment for all its staff, visitors and general public. 

To  execute this policy successfully, RPM shall :

  • Ensure all employees are working in a healthy and conducive working environment,

  • Ensure that all employees feel safe and secure in their work place,

  • Ensure all employees are trained and practice personal health, safety and security measures at work,  at   home and in between,

  • Provided Emergency Response Plan (ERP) and training on the use of safety equipment, and,

  • Review and revise this policy and related programs and action plans as necessary at regular intervals through consultations with employees to improve their health, safety and security environment and practices

5)       Malaysian Corporate Integrity Pledge

RPM Directors and staff believe that transparency and integrity should be the core values of the company. RPM is one of the first 100 corporate bodies to sign the Malaysian Corporate Integrity Pledge which aims to improve the transparency, integrity and good governance of the corporate sector.

6)       SME Star Rating

To enhance our competitiveness and to improve our readiness to export services, RPM participated in SCORE program which evaluates various aspects of our management and operations such as quality assurance program, utilisation of information technology as well as leadership and management qualities.RPM was awarded 5-star which indicates high level of management system and readiness to export.